Customer Testimonials
Professional courteous prompt service ...Ruben is always helpful with whatever my impala needs .. I couldn't be happier with the customer service I receive here.
Everyone was very attentive and helpful. I enjoyed the tight knit feel between everyone at the dealership
Sale representative Enrique was very helpful and assured that I was getting the best deal possible. He had a huge impact on the reason for my purchase. Highly recommended.
Everyone made me feel welcomed they were very professional kind great humor. I was treated much better there than the other three dealerships.
Over all experience at time of drop-off was good, as in previous visits. It was a Tuesday early morning when I dropped off the car and was told the car would be ready within 3hrs, I was driven home. 6hrs later I initiated a call to inquire on status of my car, was told that they had found an oil leak, but not to worry because they had all the parts and there would be no extra charge to fix it. I received a call to pick up my care on Monday, the following week. I was told that I ... Read More DealerRater - Aug 12, 2026
I had a great experience but I am a little disappointed in the fact that I had to have the AVAS system remain on the truck I purchased. I don’t like how they force you to purchase this for $2,000
I have never experienced such horrible customer service from management to your advisors to your employees. It’s a disgrace the way your team members treat customers without your customers you wouldn’t have a company I think all of your managers and your advisors need customer service training.
Ruben gives awesome customer service... hes the greatest and trys his best to satisfy the customer...
Glendora Chevrolet service is awesome! They have serviced my 2006 Chevy Silverado duramax and this time was my 2023 Tahoe. Omar, the service writer is friendly, knowledgeable and low keyed. No hard repair sales pushed. They offer shuttle rides when you have to leave your vehicle. In my experience, it won’t be long! They service my vehicles promptly! I highly recommend them for professional, complete service.
My front brake pads level dropped from 78% to 0% in 3 days, I changed the pads here not long ago,they said it’s not their problem, I wanted to talk to service manager in person but he didn’t even showed up.shame on them.
I have only had oil service and recall work done here. The service was good.
Things have changed over the years. Obviously people move on. It used to feel more comfortable when purchasing vehicles.
We took it for brakes which were done the service was done. as far as a warranty item I have to leave my car so they can SEE if it’s approved under the warranty I PAID for electronics. Why would I leave my car there to see if it’s approved with no complimentary truck provided. I need my truck so now feel like I shouldn’t have paid for that warranty if I have to be without JUST see if it’s covered. We will go to a closer Chevrolet we came here bc the people but this ... Read More DealerRater - Aug 4, 2026
I had got my truck back on a Friday while I’m on the freeway I notice a warning for servicing tire system why would they allow me to leave knowing I just got all this work done on my truck Engine mounts coolant valve co2 sensors and couldn’t let me know hey would you like us to fix this as well so now I gotta waist more time another day stopping by the mechanic shop
From Andy Munos (Sales) to Mirabel (Finance) everyone at Glendora Chevrolet made my purchase experience seamless.
Even though they were busy they acknowledged me on my arrival and worked their fastest to get my car checked in. Also provided a shuttle which is really convenient.
My Wife Toni and I brought our 2023 Chevy Equinox to your Dealership mostly because we were familiar with your Dealership because we purchased it here! We were contacted by Customer Service because of a recall on a part. We had set up an appointment early in the morning. We needed the vehicle ASAP because we had a Doctor's appointment and the time promised would have meant we would have not been able to make it back on time because of all the other errands out of the area before it was closed for the day. We were blessed to ... Read More DealerRater - Aug 2, 2026
Omar solid was great! Got my truck in and out quickly and kept me informed thorough put the whole service.
Very good experience! Would recommend dealership! Salesman Andy was very professional and friendly! Check them out!
i never got a call or text that my car was ready. i had to call the service dept a few times and nobody seemed to know anything. i reached out to my salesman to get an update, he was the one who was able to let me know my vehicle was ready.
The initial oil change and service was fine. What I didn’t like was the response I got when I showed the service tech that my doors and truck bed lines was not straight at all. I showed him the passenger side which is perfect.. his response was that this is within GM specs and basically that’s the way it is. I was surprised at that.. this is my first GM / Chevrolet product. If my doors and truck bed on the drivers side are within spec… this is the last GM product I’ll buy. Feel like I should ... Read More DealerRater - Jul 30, 2026
Everybody at the dealership, especially the sales person were very kind to me and very understanding for what I needed in a vehicle great place to buy a vehicle from
They came to my house and changed my oil……….. I wish they did all your repairs like that.
It's a wonderful dealership but the service department takes soooo long just to do an oil service. I brought my car in at 10:00 and didn't pick it up until 3:30. I don't know if they were short staffed or overbooked. But all the staff were great and attentive to your needs.
Service Advisor Omar Solis is professional and very knowledgeable when we were discussing my 2025 Chevy Silverado 1500 - he brought several items related to my truck to my attention.
I assume everything is correct as most was service rather than repair. I was hoping to have a recap of recommended services needed but there was no mention of future service needs?
Very satisfied with the timing it took to do the oil change. Thank you all
Everyone was so helpful and made the process easy. We were out of there with a new car in no time xx all.
Ruben Torres is an awesome customer service rep there... he listen when you tell him about your car and whats wrong with it and make sure he looks at everything to make sure your car is working properly...thank you Ruben..
The salespeople were great. Upper management awful. Made us an offer for a higher-end vehicle to consider instead of the one we originally wanted. We decided to accept the offer for the higher-end vehicle. Then they backed out and said they couldn't do it. We ended up getting the vehicle we had originally planned on but I almost walked out after they tried to get us to go for a pricier vehicle and then backed out of their own deal.
Glendora Chevrolet inspected my truck head light and made the necessary arrangements to get the confirmation from the GM and replaced the head light under warranty. Thank you
Brought in my truck for a recall and check engine light. Completed the recall and didn’t not initially address the engine light issue. My truck then sat in the lot for a few more days since the service writer thought I was coming in to pick it up. The miscommunication was understandable. When the diagnostic was done I called and email several times to pick it up my truck and received no response. When I got to the service counter three employees sat at their desk on their phones browsing social media before I asked if they were too ... Read More DealerRater - Jul 20, 2026
Transaction went really smooth. Great price on the truck. Everyone we dealt with really nice.
Great service and all people were very friendly. Location was very clean and process was very organized.
Hi Ruben Torres in the service department always does an amazing and awesome job fixing my car... and customer service is amazing as well ....
The Dealership is great with a great set of people working there. I have purchased at least 3 vehicles from this dealership in the last 3 years.
Great Service!!!! Service person was very helpful and coordinated vehicle's service with Merchants Fleet.
They are helpful, knowledgeable, and went the extra mile with me. I have had my car for over a month and am still just as excited as I was when I first sat in it. All the features on the car are amazing.
Service for oil change is expensive. Made appointment for 10:30 but car was not ready until 2:30. When asked why we made an appointment, we were advised we should have been in 30 minuets sooner as other walk ins showed up....again, why make an appointment? Can go to a Jiffy Lube for less money and time.
Excellent service! The employee who attended to me was super helpful and polite. They even washed my car for me after the service.
Muy amables quien me atendió, y revisaron mi carro y miraron el defecto que tenia
Everything is fine there. They are informative. They prompt and seem efficient. They're friendly too.
They greet me with a smile . They offer a free uber ride . After the service was completed they call me to let me know my truck was done .
I was greeted with respect and kindness when I arrived and was never pressured into buying something I didn't want.
The service was great and the salesmen(Kobe) were very helpful when it came to questions about vehicles on the lot.
My wife and I took our Chevy Silverado to Chevrolet in Glendora, and Ruben provided us with outstanding customer service. He was friendly, professional, and made sure we were well taken care of throughout the entire process. We really appreciated his help and would definitely recommend asking for Ruben if you visit the dealership. Thank you for the great experience!
Good and friendly service, they resolve all the issues with my car i recommend to go here
service manager is a very friendly person who has amazing staff working under him I would go there every time I need a service or buy a vehicle from them .
Very friendly employees always a pleasure to have my truck serviced there they treat me as a person and not a number.
Very helpful and accommodating to me. Made sure to work with me on what I wanted. Would recommend.
I showed up for 10am appointment. I explained the attendant what services I required. He proceeded to inform me that my car would be ready at around 1130am. 1130am came around and heard nothing. I saw that it was busy. I decided to wait a bit longer. 12pm rolled by. At around 1230pm I went to inquire about the status of my car. The attendant proceeded to go personally check. He came back and informed me that my car’s service had not yet begun. I asked him to bring my car around. I was upset about the fact that ... Read More DealerRater - Jul 2, 2026
They didn’t rotate my tires like they said, I have a sensor that’s out so I know exactly that they didn’t do that. Would never recommend this dealership for purchasing a vehicle and definitely not for repairs. Poor work ethic
Love dealing with Omar, he is the reason we keep taking our truck back to this dealership
Service representative was very polite, friendly and knowledgeable. Service performed was satisfactory. Simple requests were not followed Vehicle was not cleaned after service.
Dealership communicates well and was efficient. Addressed our concerns and gave clear answers in a timely manner.
My advisor was very professional and communicative since the moment he did the check in. Asked the right questions and gave estimated time for pick up accurately. I will definitely come back
Omar was excellent and easy to talk to. He explained what needed to be done and gave me options. I trust his opinion.
Your employee Mr. Omar at service is very well taking all the customers...His professional attitude is very impressive..Excellent employee who knows his Job.
This is my 3rd vehicle from here, everyone is always amazing and explain things clearly
I got appt within one day. I dropped my truck off with no waiting in line. Omar informed me with the estimate in a timely manner and got my truck back the same day. Very happy with service.
Great service. Kept in the loop at all times. We recommend to my family and friends.
Omar is a wonderful rep in the service dept. He is always knowledgeable and helpful and keeps me updated o what is happening with my car.
Long time customer, always terrific service here! Omar helped me and was so inredibly helpful
Everyone was very friendly and helpful. I appreciate the professionalism of the staff. Thank you!
Had the truck I was looking for, my sales person Andy was really hand helped close the deal. Maribel who handles the paperwork was so nice and professional. The whole staff was really good.
Glendora Chevy always does a great job on my truck for everything I bring it in for, they are very reliable.
Hello, I have always had a good experience at Glendora Chevrolet Service Dept. I always get an appointment confirmation and when I bring my car in I am always greeted well. Omar kept me informed throughout my car service appointment . The shuttle service is always available and the driver is very nice and a safe driver. Thank you.
Quick and efficient! They were able to schedule me in the same week and got me in as early and I was out the door right before traffic! Excellent work, team!!!
I appreciate the help I receive from Omar, he is always very helpful and knowledgeable
Really bad service, when they gave me the diagnosis, I was told that I can fix it with $780+tax, and the person named Ruben Torres never assured that the problem was not guaranteed. I was told it was the transmission he didn't give me a real diagnosis because he didn't give me real answers. He just said I think I am not sure. What type of workers they have. I took it there before and this completely made me regret because I paid $240.00 for a real diagnosis and I didn't get it. I left with the same ... Read More DealerRater - Jun 13, 2026
Always a pleasure taking my car in. I am always kept informed. Omar and Staff anre always courteous. Shuttle services is always available and driver is always very nice and a safe driver.
I would like to thank Omar in the service Dept as he always takes care of me. and the trucks problems.
The service was great. keep up the good work. The work was covered under the warranty. Thank you
I’m very real with how I feel about the experiences with any kind of company so you won’t get any patronization here. I took my car in to have a service done. These guys got the job done. I don’t have any problems with the car what it was doing before the service is no longer doing. I’m driving it with total confidence. That is exactly what a clients wants. They want to go in get the job done, pay the money and be able to move on with their lives many of times you find ... Read More DealerRater - Jun 9, 2026
Very happy eith the service department and there personal work was accomplished on time and will be back
The cashier that checked me out was not respecting the oil service amount that was offered for 99.99 when I scheduled the appointment.The cashier was over charging and not respecting the quote.
We went there to buy 2027 Chevy bolt for our son. We couldn’t have had a better experience. All very professional and pleasant. Met our needs 100% and then some.
I am extremely disappointed with my recent experience at Glendora Chevrolet Service.
I brought my vehicle in on May 22 for routine maintenance, including an oil change, and picked it up on May 23. Shortly after leaving, while getting a car wash, my "Check Oil Level" warning light came on. Concerned, I immediately returned to the service department. They checked the oil, told me there was enough oil in the vehicle, and sent me on my way without really addressing why the warning light appeared. I was simply told to come back if the light was still on by Tuesday.
... Read More DealerRater - Jun 6, 2026
I had an excellent experience purchasing my new truck. I want to give a special thank you to Moe, the Sales Manager, Andy, the salesperson, and Leslie in the Finance Department for making the entire process quick, easy, and stress-free.
Moe took the time to listen to exactly what I was looking for and worked hard to make it happen. He was professional, knowledgeable, and truly cared about helping me get into the right truck.
Andy was incredibly helpful from the start. He provided detailed videos and photos of the truck before I arrived, and when I got there, he ... Read More DealerRater - Jun 6, 2026
Stefon was very helpful and attentive. We had quite the hiccup and he made sure the problem was mediated.
Advisor Omar at Glendora Chevrolet always does his best to make the process as smooth as possible, even when the situation can be stressful appreciate your help!
We have always had excellent service at Glendora Chevrolet and this time was no exception. Highly recommend!
I was pleased with the service I received. I was offered an Uber ride home because the complimentary service driver was at lunch. I had a coupon for up to 100.00 off and it was received and applied to my invoice.
Enrique was very thoughtful and patient with me. Anytime I reached out he responded immediately even after the purchase! Chris was a good sport too!
GC finish the work on time, deliver the good and reliable job, provide good information and very polite.
Ruben was helpfull in finding a coupon to help lower the cost of my service. His estimation on when the car would be ready allowed me to plan my afternoon and not waste time. I appreciate Ruben's friendly & knowledgeable customer service.
Bought 4cars from here Abe and Moe are great along with Jacob, Maribel made the paperwork super easy. I’m not a big fan of the service department but I will give them another shot at my business.
Good service anytime other people have 100% Anytime question is good thank you for everything go Chevrolet Glendora all right al thank you for the opportunity and support and all that you’re the best thank goodness for your family love you for everything you
Took my car for oil change, recall, and low battery. Everything was taken care of. Been going there for 11 years now.
Car was repaired in a timely manner and at a great price. Omar delivered on his promise to complete the repair on time.
Our service representative was very awesome. He helped us. He was very thorough. He did a good job. He walked us around and gave us a tour of the facilities and the service station and the finance that lady was cooler than a fan on high!!!
Service advisor could have been a little more friendly and not so pushy. But he did what he said was gonna be done.
The service is always good there. I just wished that they had a bigger waiting area
Service Staff very helpful and very communicative. Well done! Keep up the good work! thank you
Came to Glendora Chevrolet to get my oil changed. I had an appointment and when I got there they said they didn’t think they had someone there that can do the job. Then they changed their minds and said they did. When I came to pick up my vehicle they said they didn’t rotate the tires because of the age of the tires. They said it was part of the package but they didn’t discount for the part of the job that wasn’t completed. When I first bought this vehicle new from Glendora Chevrolet they said ... Read More DealerRater - May 28, 2026
“Excellent service at Glendora Chevrolet. They explained everything clearly, and treated me with genuine friendliness. I felt comfortable and well taken care of. A team I trust.”
My 2021 3.0 diesel has been in there numerous times you guys can never fix the problem missions to this time needing a catalytic converter. Hopefully the Lemon law system helps. Also, you guys not disclosing my car was eaten by rats when delivered maybe not helped either. Maybe you guys can help with the Lemon law and call Chevy.
Glendora Chevrolet is my go-to for service on my 2010 corvette. They have been excellent on customer service and the maintenance and repairs were outstanding.
Glendora Chevrolet does a great job servicing my 2026 Suburban, Service Advisor Rolando is very knowledgeable and professional. I will bring my Suburban back for service in the future
My visit was great and process was fast and quick. I used the appointment method and all worked well. Thank you for your services.